Introduction
In the complete CompTIA A+ Certification Curriculumn you will learn the basic terms, concepts, and functions relating to the main microcomputer modules; instruction on installing, configuring, and upgrading the main microcomputer modules and peripherals; the principles, types and characteristics of motherboards, processors, and memory; the fundamentals of major Operating Systems; procedures for installing, configuring, and upgrading Windows® 9X and Windows® 2000; procedures for installing, configuring, and upgrading Windows® 9X and Windows® 2000; and lastly, basic network concepts and terminology.
Course included are:
• CompTIA A+ Certification Part 1 – Hardware Fundamentals.
• CompTIA A+ Certification Part 2 – Hardware Installation and Configuration.
• CompTIA A+ Certification Part 3 – Motherboards, Processors, Memory and Printers.
• CompTIA A+ Certification Part 4 – Operating Systems Fundamentals.
• CompTIA A+ Certification Part 5 – Operating System Installation and Configuration.
• CompTIA A+ Certification Part 6 – Troubleshooting and Preventive Maintenance.
• CompTIA A+ Certification Part 7 – Network Fundamentals.
Benefits of A+ Certification for Individuals:
• Not related to vendor-specific products..
• Course covers a broad range of Hardware and software technologies.
• A service technician could have previously been required to prove competency om up to fifty different products with this qualification they do not need to.
• Recognized proof of professional achievement.
• Our material has been written to the A+ syllabus. A+ is supported by many of computer industry's leading companies.
• Course objectives are targeted to tasks and skills tht must be performed in the job and are not focussed on product features.
Entry requirements:
• Minimum of O-Level of Secondary Education, Knowledge of Windows 98/2000. |
Modules:
Introduction to Microcomputers
• Safety
• Microcomputer Components
• Miscellaneous Hardware
• Troubleshooting and Preventive Mainetanance
• Hardware Installation and Configuration
• Diagnostics and Troubleshooting
• Printers
• Printer Diagonistics and Troubleshooting
• Local Area Networks Overview
• OSI Model
• Network Connectivity
• Wide Area Network Infrastructure
• The Internet
• Connecting to the Internet
• Internet Services
Customer Satisfaction:
• Customer Service
• The Customer Service Organisation
• Directional Troubleshooting
• Customer Interation Skills Case Scenarios
Operating Systems:
• Disk Operating System (DOS)
• System Optimisation under DOS
• Windows® 98
• Windows® NT
• Windows® 2000 Professional
Assessment
Examination.
Duration
This course takes a total of 80 hours. If a class is 2 hours a day then the course will take 8 weeks and if a class is of 4 hours session then the course will take 4 weeks.
Delivery Method
Classroom based. |
